Here at QTPI, we aim to provide the perfect personalized item for you! To enable us to do that we are a Made-to-Order company. Please allow us a minimum of 2 WEEKS for your order to be completed. Due to the custom nature of our store ALL SALES ARE FINAL, unless there was a mistake made on our part. Also, please note, all sublimated items (i.e. jerseys, compression sleeves, headbands, blankets, hoodies/tees) all take 4-5 weeks to be made & shipped to us.